Refund policy

Return & Refund Policy

All sales are final. We do not accept returns, exchanges, or refunds on any items, for any reason, once an order has been placed.

Please review your order carefully before completing your purchase, including item details, condition, and quantity, as we are unable to make changes or cancellations once an order is confirmed.

Damages and issues
Please inspect your order upon reception and contact us immediately at info@shadowvaultllc.com if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Questions
If you have any questions or concerns about your order, please reach out to us at info@shadowvaultllc.com before purchasing.